Privacy Policy
Your privacy matters. This page explains how we handle your information in line with UK GDPR — in simple, practical terms.
Who we are
CriaPrompt helps people communicate clearly with AI using the 7 Rules Method (e-book, Prompt Coach in ChatGPT, and a checklist). For privacy matters, the data controller is CriaPrompt. You can contact us via the details in Contact us.
What we collect
- Purchase & billing data (processed by our payment partner). We receive confirmations like your name, email and purchase status.
- Support messages you send us (email or forms).
- Analytics about site usage (pages visited, device info, general location) via tools like Google Analytics — always aggregated.
- Technical data for security (IP, timestamps, error logs) to keep the site reliable.
How we use your data
- To deliver what you bought (access to the e-book, the Prompt Coach in ChatGPT, and the checklist).
- To provide support and answer your questions.
- To improve the product (understanding what’s working, fixing issues, planning updates).
- To keep the service secure (fraud prevention, abuse detection).
Legal bases (UK GDPR)
- Contract — to provide the product you purchased.
- Legitimate interests — to improve features, keep things secure, and understand usage (balanced with your rights).
- Consent — when required (e.g., non-essential cookies where applicable).
- Legal obligation — where we must retain records (e.g., billing).
Cookies & analytics
We use cookies to run the site and understand usage. Some are essential (security, session). Others help improve content and experience. You can manage cookies in your browser settings. Where required, we’ll ask for consent for non-essential cookies.
Sharing your data
We do not sell your personal data. We share limited data with trusted providers strictly to run the service, for example:
- Payment/checkout — to process your purchase and deliver access.
- Hosting & infrastructure — to keep the site available and safe.
- Analytics — to understand usage in aggregate.
- Support — to respond to your messages.
International transfers
When we work with providers outside the UK, we rely on appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses) to protect your data.
How long we keep data
We keep personal data only as long as necessary for the purposes above — and to meet legal/accounting requirements. When it’s no longer needed, we delete or anonymise it.
Your rights (UK)
- Access, rectification, erasure.
- Restriction and objection to processing.
- Data portability.
- Withdraw consent (when processing is based on consent).
- Lodge a complaint with the ICO (UK regulator): ico.org.uk.
To exercise your rights, contact us as below. We’ll respond as soon as we can.
Contact us
For privacy questions or requests, reach us at: support@criaprompt.ai. We’ll do our best to help quickly and clearly.
Changes to this policy
If we update this policy, we’ll post the new version here and adjust the “Last updated” date.
Note: CriaPrompt does not keep memory between sessions and does not browse on its own. You decide what to share and when to open browsing — which helps keep your information under your control.